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Good Customer Service - Would You Like Fries with That?

Posted by Cathy Warschaw

We all like to be treated with good customer service -- respect and kindness -- when receiving services...

Communication Skills - the 4 Powerful Secrets that Win People Over

Posted by Peter Murphy

Having a conversation seems very natural to some people, but to others it is a struggle every time....

Binocular Trends and Technology

Posted by Bill MacArthur

There have been some incredible developments in optical technology in recent years. One of the most interesting new products comes from a company called Torrey Pines Logic. It has been developed in partnership with the United States Navy, and it is currently being field tested for use in Iraq and beyond. It is called LightSpeed, and it just might revolutionize battlefield communications.

The Pinocchio Files

Posted by Janine Driver

It was just before dawn on Thursday, May 4, when Congressman Patrick Kennedy’s car crashed into a security barricade on Capital Hill. In his statement the Congressman claimed, “I consumed no alcohol prior to the incident.” Do you think he was telling the truth? Is there more to the story or do we truly have all the facts? You be “the decider!”

You Can't Not Communicate

Posted by Kevin Eikenberry

Most of us would like to be better communicators. As leaders, co-workers, team members and in all of...

Role of Effective-Communication in Offshore Engagement

Posted by John Parker

Proliferation of Virtual world has minimized the gap among businesses in the Global village. But, the appealing factor of virtual development that is implemented in Offshore Model of “High quality, low cost endeavor” is often wrapped up with the complexity of being able to understand the other side. A weak Communication between the Offshore Client and the Vendor can lead to problems such as

Severe Weather Alert Radios

Posted by Bradley James

The high number and severity of the hurricanes this season has brought about a new level of awareness...

Before you advertise, have you filled out your "Creative Strategy Form?"

Posted by Joel Kweskin

So you say you want a brochure? Or an ad? Or a radio spot? Okay, but…have you filled out your "Creative Strategy Form" first?

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